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Privacy and cookies policy

1. Your data controller is: LIMITED LIABILITY COMPANY 'Kristemela' and we process your personal data as joint controller. This means that we are jointly responsible for how we process and protect your data LIMITED LIABILITY COMPANY 'Kristemela' — company currently operating in Ukraine the sale of YAMAMAY . Postal address: Sichovykh stril'tsiv street 49, 04053, Kyiv, Ukraine

In other words, 'Kristemela ' is Joint Controller of the data. This means that we have regulated and are jointly responsible for processing and protecting your personal data.

2. We will use your data (collected online or in person), among other purposes, to manage your registration as a user, to manage your purchases of products or services, to respond to your queries, and, if you wish, to send you our customised communications. For more information and list of the data we collect:

А) If you decide to become a registered user of our Platform, we need to process your data to identify you as a user of the Platform and grant you access to its various functionalities, products and services available to you as a registered user. You may cancel your registered user account by contacting us through Customer Service.

B) To contact you for updates or informative notices related to the contracted functionalities, products or services, including quality surveys and to be able to establish the degree of customer satisfaction with the provided service;

  • To activate the necessary arrangements in order to control and prevent potential fraud against you and against us during the purchase process. If we consider that the transaction can be fraudulent, this processing may cause the blocking of the transaction;
  • To manage potential returns after you have purchased and manage requests of availability information for articles, depending on the availability of such options from time to time;
  • For invoicing purposes and to make available to you the tickets and invoices of the purchases you have made through the Platform;

C) We only process the personal data that are strictly necessary to manage or resolve your request or application.

D) Marketing purposes:

E) If you access our Platform, we inform you that we will treat your browsing data for analytic and statistic purposes, i.e., to understand the manner in which users interact with our Platform and thus be capable of introducing improvements in the Platform.

In addition, we occasionally perform quality surveys and actions to know the degree of satisfaction of our customers and users and detect those areas in which we may improve.

3. We have legal standing to process your data for various reasons. The main reason is that we need to process your data to perform the contract that you accept with us when you register and when you make a purchase or enjoy any of our services or functionalities. We also use your data for other reasons, for example, to respond to your queries or to send you newsletters that you have asked to receive from us.

4. To achieve the purposes mentioned in this Privacy and Cookies Policy, we must give access to your personal data to third parties that provide us with support in the services that we offer your, i.e.:

5. You have the right to access, rectify or delete your personal data. In certain cases, you are also entitled to other rights, such as, for example, to object to us using your data, or to transferring your data, as explained in depth below:

5. We offer functionalities or services that require us to process the personal data of a third party that you must provide. If you provide us with personal data of third parties, you confirm that you informed them of the purposes and of the manner in which we need to process their personal data.

6. We may amend the information contained in this Privacy and Cookies Policy when we consider this appropriate. Should we do so, we will notify you by various procedures through the Platform (for example, through a banner, a pop-up or a push notification), or we may even send you a notice to your e-mail address when the change in question is relevant to your privacy, for you to be able to review the changes, assess them and, as the case may be, object or unsubscribe from ay service or functionality. In any case, we suggest you to review this Privacy and Cookies Policy from time to time in case minor changes are made or we make any interactive improvement, taking the opportunity that you will always find it as a permanent point of information on our Website.

7. INFORMATION ON COOKIES

We use cookies and similar devices to facilitate your browsing in the Platform, understand how you interact with us and, in certain cases, to be able to show you advertisements in accordance with your browsing habits. Please read our Information about Cookies to understand with greater detail the cookies and similar devices that we use, their purpose and other information of interest.

Information about Cookies :

What is a Cookie? A Cookie is a small text file that a website stores on your PC, telephone or any other device, with information about your navigation on that website. Cookies are necessary to facilitate browsing and to make it more user-friendly, and they do not damage your computer.

While this Policy uses the general term 'Cookies', as they are the main method for storing information used by this Website, the browser's 'Local Storage' space is also used for the same purposes as the Cookies. All the information included in this section is also applicable to this 'Local Storage'.

What are Cookies used for on this Website? Cookies are an essential part of how our Website works. The main purpose of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) while browsing and on future visits. The information collected by the Cookies also enables us to improve the site by estimating numbers and patterns of use, the suitability of the Website to the individual interests of the users, quicker searches, etc. On occasion, if we have obtained your informed consent in advance, we may use Cookies, tags or other similar devices to obtain information that enables us to show you, either from our own Website or from thirdparty websites or any other means, advertising based on the analysis of your browsing habits.

What are Cookies NOT used for on this Website? We do not store sensitive personal information, such as your address, your password, your credit or debit card data, etc. in the Cookies we use.

Who uses the information stored in Cookies? The information stored in the Cookies from our Website is used exclusively by us, except for those identified below as 'third-party cookies', which are used and managed by external entities to provide services requested by us to improve our services and the experience of the user when browsing our Website. The main services for which these 'third-party cookies' are used are to obtain access statistics and to guarantee the payment transactions that are How can I avoid using Cookies on this Website? If you prefer to avoid the use of Cookies on this page, taking into account the above-described limitations, you must first disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this Website. You may use this option for preventing the use of Cookies at any time.

How do I disable and prevent the use of Cookies? You may restrict, block or delete the Cookies from this Website at any time by changing the configuration of your browser following the steps indicated below. While the settings are different in each browser, Cookies are normally configured in the 'Preferences' or 'Tools' menu. For further details on configuring Cookies in your browser, see the 'Help' menu in the browser itself

  • If and when you subscribe to our Newsletter, we will process your personal data to manage your subscription, including to send customised information on our products or services through various means (such as e-mail or Viber/Telegrem/What’s up).
  • Accordingly, please take into account that this data processing implies analysis of your user or customer profile to establish your preferences and therefore which products and services are most fit to
  • Remember that you may unsubscribe from the Newsletter at any time without cost through the 'News subscription ' section of the Platform.
  • To perform promotional actions (for example, for the organization of competitions or where available, to send the list of items stored to the e-mail you designate). On participating in any promotional action, you authorise us to process the personal data that you have shared with us depending on the promotional action and disclose them through different media such as social networks or the Platform itself. In each promotional action in which you participate you will have available the terms and conditions where we will be providing more detailed information about the processing of your personal data;
  • To disseminate in the Platform or through our channels in the social networks photographs or pictures that you shared publicly, provided that you expressly give us your consent for the purpose.
    • financial institutions,
    • anti-fraud detection and prevention entities,
    • technological service providers,
    • logistic, transport and delivery partners and service providers,
    • providers of customer support related services,
    • advertising and marketing related partners and service providers
    • To request access to your personal data that we hold. We remind you that where you are a Platform registered user you may also consult this information in the relevant section of your online account
    • To request that we rectify the personal data that we hold. Please bear in mind that if you are a registered user on the Platform, you may also access the relevant personal data section of your online account to change or update your personal data. In any case, please take into account that, on actively making your personal data available to us through any procedure, you guarantee that they are true and accurate and you undertake to notify to us any change or modification of your data. You will be liable for any loss or damage caused to the Platform or to the person responsible for the Platform or to any third party by reporting erroneous, inaccurate or incomplete information in the registration forms. Please remember that, as a general rule, you must provide us only with your own data, not with those of third parties, other than to the extent otherwise permitted in this Privacy and Cookies Policy.
    • To request that we erase your personal data to the extent that they are no longer necessary for the purpose for which we need to keep processing them, as we have explained above, or when we are no longer legally permitted to process them.
    • To request that we cancel or limit the processing of your personal data, which entails that in certain cases you can request us to temporally suspend the processing of the data or that we keep them longer than necessary.
    • If you have given us your consent to process your data for any purpose, you also have the right to withdraw such consent at any time. Some of the circumstances in which you may withdraw your consent are detailed in section 2 where we explain for which purposes we process your data.
    • All rights established by the Law of Ukraine 'On Personal Data Protection'.