If you are not satisfied with the purchase, you have 14 days from the date of receipt of your order to return or exchange the purchased goods, with the transport costs for return or exchange, paid by the Buyer.
In case of return (or exchange) it is necessary to have a check for purchase (if the payment was non-cash - to have a bank card or device with which the payment was made), passport or driver's license. In this case, the product must be with labels, price tags and no traces of use (including deodorant, abrasions, dirt). Also, remember that according to the Law of Ukraine, underwear (bras, panties, bodysuits, corsets, swimsuits) and hosiery are not subject to return and / or exchange.
Поверненню також, не підлягають товари, які мають певні недоліки, про які було повідомлено продавцем та встановлено відповідну знижку (ст. 8 ЗУ "Про захист прав споживачів").
Povernennyu takozh, ne pidlyahayutʹ tovary, yaki mayutʹ pevni nedoliky, pro yaki bulo povidomleno prodavtsem ta vstanovleno vidpovidnu znyzhku (st. 8 ZU "Pro zakhyst prav spozhyvachiv").
Also, goods that have certain defects, which were reported by the seller and set a discount (Article 8 of the Law "On Consumer Protection") are not subject to return.