Delivery by "Nova Poshta" within 3-5 working days from the moment of receipt of the order. In case of absence of the goods, you will be get a message about the inability to perform delivery and refunds.

Returns are possible only for goods ordered through the online store and received at Novaya poshta branches or courier delivery.
When receiving the goods ordered on the website at the New Post or courier delivery branch, you inspect (if possible, try on the goods) and if the size, color, material composition, quality do not match, you have the opportunity to refuse the receipt by issuing a return , while transportation costs for return or exchange are paid by the Buyer. At the same time, the product must be with tags, labels, price tags and without traces of use (including deodorant, abrasions, dirt).
In the case of returning the ordered product that was previously paid for, you provide the bank details for the refund to the company manager.
When receiving the goods ordered through the online store by self-delivery from the goods delivery points - official Yamamay stores in Ukraine, you have the opportunity to try on the ordered goods and, if necessary, choose a different size / model / color from the available assortment in the store. In this case, according to the Law of Ukraine, underwear (bras, panties, bodysuits, corsets, swimsuits) and hosiery are not subject to return and/or exchange.

Also, goods that have certain defects, which were notified by the seller and an appropriate discount was set, are also not subject to return (Article 8 of the Law "On the Protection of Consumer Rights").